Policies

Shipping: Your order will ship within 3-5 business days. If there is a delay or problem with your order it will be communicated immediately. I ship USPS and tracking will be provided with your order. I happily offer free shipping, however, if for any reason your package is returned to me I will offer a partial refund or the buyer may pay for reshipment. Lost or stolen packages are not the responsibility of Hayes Haven Apothecary.

Unfortunately, at this time I am only able to offer international shipping to Canada.

Cancelling an order: You may cancel your order if it has not yet been shipped. 

Returns & exchanges: I do not offer returns or exchanges. However, if there is a problem with your items upon arrival please contact me and I will do my very best to make it right.